1) Advance Button Layout: The Advanced Button Layout enhances the simple button functionality by allowing more customization while still keeping a clean and efficient design. This layout provides direct access to WhatsApp chat with added flexibility in availability settings.
2) WhatsApp Number: Set the WhatsApp number where messages will be sent.
3) Timezone: Define the agent’s timezone for accurate availability display.
4) Availability: Specify the available days and time slots when the agent is online.