1) Single Agent Layout: The Single Agent Layout is designed for direct interaction with a specific agent. This layout displays the agent’s details and provides an instant way for users to start a chat on WhatsApp.
2) WhatsApp Number: Set the WhatsApp number for direct communication.
3) Timezone: Select the appropriate timezone for accurate scheduling and availability settings.
4) Availability: Specify the available days and time slots for the agent.
5) Agent Photo: Upload an image to personalize the chat interface.
6) Agent Name: Display the name of the chat agent.
7) Subtitle: Show a short description (e.g., “Typically replies within a day”).
8) Bubble Header Content Position: Configure the positioning of the chat header content.
9) GDPR Compliance:
- Enable this option to show a GDPR compliance message before starting the chat.
- Disable it if GDPR compliance is not required.
10) Current Time: Display the agent’s local time for user reference.
11) Message From Agent: A customizable welcome message that appears before the chat button.
12) Icon for Send Message Button: Choose an icon for the send button or remove it if not needed.13) Send Message Button Label: Customize the button text (default: “Send a message”).